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Questions about a treatment or your order? Our care team typically responds within one business day.

Contact Details

Reach Our Team

Text us

(855) 436-5457

Location

Serving patients in all 50 states · Mountain Time (MST)

Support Hours

Monday – Friday8:30 AM – 4:30 PM Mountain Time

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    Quick Answers

    Frequently Asked Questions

    Do I need a consultation before purchasing?

    Simply choose your treatment and complete the required medical intake during checkout. A licensed provider reviews your information before any prescription is dispensed.

    Is shipping included?

    Shipping is $24.99 flat per order, and one fee covers everything in it. Medication orders, including Glutathione and excluding other vitamins and supplements, are prepared by a U.S. pharmacy, then shipped cold with expedited, tracked delivery. Vitamins and supplements other than Glutathione are not cold-shipped.

    When will my order arrive?

    Most medication orders, excluding vitamins and supplements, arrive within 10 business days of approval. A provider reviews your order within 1 business day, a U.S. pharmacy prepares it, and then it ships expedited with tracking. If you’re on ongoing treatment, reorder when you have about 2 weeks left so you don’t run out.

    Is the packaging discreet?

    Yes. Your order arrives in a plain box with nothing on the outside about what’s inside.

    Are treatments personalized?

    Absolutely. Every plan is reviewed and tailored by a licensed provider based on your goals and health history.

    Can I reorder my treatment?

    Yes. You can reorder anytime from your account, and your provider keeps your plan updated along the way.