At Amazing Meds, we strive to provide the highest quality clinical care. Because our services involve personalized medical evaluations and custom-compounded medications, we adhere to the following policy:
Medical Consultations & Evaluation Fees
- Non-Refundable: Consultation and evaluation fees are non-refundable once the medical service has been rendered by our provider. These fees cover the professional time and clinical expertise of our licensed healthcare team.
- If Treatment Is Not Approved: If the provider determines treatment is not appropriate, the product cost is refunded in full. The physician review fee is non-refundable.
Prescription Medications
- Pharmacy Regulations: Due to federal and state regulations, prescription medications are prepared specifically for you and cannot be returned or refunded once they have been dispensed and shipped by the pharmacy.
- Shipping & Delays: Medication orders, including Glutathione and excluding other vitamins and supplements, are prepared by a U.S. pharmacy, then shipped cold with expedited, tracked delivery. Most orders arrive within 10 business days of approval. Amazing Meds is not responsible for carrier delays. Once a tracking number is generated, your order can no longer be changed or cancelled.
- Damaged or Warm on Arrival: If your package arrives damaged or warm, contact us within 24 hours at support@amazing-meds.com or (855) 436-5457 and we’ll make it right.
- Patient Responsibility: No refunds will be issued for missed deliveries or incorrect addresses provided by the patient.
Shipping is a flat $24.99 per order. See our Shipping page for details.
Dissatisfaction & Results
Medical treatments are personalized and results vary. We do not offer refunds based on personal dissatisfaction with dosing or the speed of clinical results.